FAQ

The Gear-Up Guarantee: Simple, Secure & Smart
We've built our service on fan-friendly principles that remove hassle and build trust.

• No-Surprise Pricing: What you see is what you pay—period. Our prices are final and include all taxes and duties. No hidden fees at checkout, no unexpected bills upon delivery. Just honest, upfront value.

• Worldwide Delivery, Locally Smart: We gear up fans globally. Your order is intelligently routed from our closest regional warehouse in the EU, getting your colors to you faster, no matter your location.

• Locked-Down Security: Your security is part of our game plan. Our site uses SSL encryption and PCI-DSS standards. Pay securely with Credit Cards, Western Union, or Bank Transfer through our protected checkout. For your safety, we don't take payments over the phone.

Streamlined Service for the Ultimate Fan
We've designed a smooth process from browsing to unboxing, because pre-match preparation should be exciting, not stressful.

• Live Stock & Flexible Plays: While core gear is ready to ship, tournament favorites can move fast—real-time stock is shown. Need to change or cancel your order? Contact us fast. We can help if your gear hasn't started packing, with a clear 1-hour cancellation window for quick calls.

• Tracked, Reliable Delivery: We use fully-tracked shipping. In Europe, expect delivery in 7-21 business days, with clear global timelines. Once it's on the move, you'll get a tracking number to follow your gear's journey every step of the way.

• Always-On Support Squad: Hit a snag with payment? Our fan-focused support team is here to help via email or live chat. We can guide you through the process or provide a secure link to complete your purchase.

Our Post-Match Commitment: Fair & Square
We stand by our gear and our fans with clear, fair policies.

• Straightforward Returns: If the fit isn't perfect, you have 30 days to return unworn items with tags attached. Fans cover return shipping for change-of-mind returns, but we never add hidden fees and process refunds quickly back to your original payment method.

At Euro Cup Gear, we're your essential teammate for tournament season. We deliver the gear that lets you represent with pride and the reliable service you can count on.

Gear Up. Represent. Celebrate.